bolaturbo Platform Privacy Notice
This page describes what we collect when you use bolaturbo and how we keep that data protected. We at bolaturbo collect personal information to verify your identity, process your deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and to comply with local regulations.
Our privacy commitments centre on account security, payment integrity, and transparent communication about how your data flows through our platform. We do not sell your information to third parties. We do share necessary details with payment processors and fraud-detection partners only to enable your transactions and protect your account.
Read this notice to understand what bolaturbo collects, how long we keep it, your rights to access and delete your data, and how to contact us if you have privacy concerns.
What data we collect on bolaturbo
We collect identity information when you register an account. This includes your legal name, birthdate, government-issued identity document number (KTP, passport, or national ID), phone number, and email address. We collect this data to verify your eligibility and create an audit trail for regulatory compliance.
We collect payment information when you fund your bolaturbo account. This includes the payment method you link (DANA account, e-wallet number, bank account, etc.) and transaction records showing amounts and dates. We collect this data to process deposits and withdrawals and to detect fraudulent activity.
We collect session data when you use bolaturbo. This includes which game categories you access, prediction timestamps, odds selected, round results, and account balance changes. We collect this data to operate our platform, settle predictions accurately, and provide you with an auditable transaction history.
We collect device and location data when you access bolaturbo. This includes your IP address, device type, browser, and inferred location. We collect this data to detect unauthorized access, prevent fraud, and verify that you are accessing bolaturbo from a jurisdiction where our services are available.
- Identity data
- Legal name, birthdate, ID number, phone, email — collected at signup for verification and regulatory compliance.
- Payment data
- Payment method details and transaction records — collected to process deposits and withdrawals.
- Session data
- Game activity, predictions, results, balance changes — collected to operate the platform and provide account history.
- Device data
- IP address, device type, browser, inferred location — collected to detect fraud and verify jurisdictional eligibility.
How we use and protect your bolaturbo data
We use your identity data to confirm your legal eligibility and create your verified account. We match your identity information against government records and cross-check it with your payment method to prevent account takeover and fraud.
We use your payment data to process deposits via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank virtual accounts. We share payment details with our payment processors only to complete the transaction. We do not share your payment method with game providers or third-party advertisers.
We use your session data to settle predictions, calculate payouts, and maintain your account balance. We log all session activity so that you can audit your own records and we can investigate disputes or suspicious activity. If you report a prediction settlement error or a payment problem, we reference your session logs to verify your claim and provide a resolution.
We protect all bolaturbo data using encryption, access controls, and industry-standard security practices. We limit employee access to customer data on a need-to-know basis. We store data on secure servers and implement backups to prevent data loss.
We at bolaturbo do not sell, license, or share your personal information for marketing. Your data is used only to operate the platform and comply with law.
Third-party processors and your bolaturbo data
We engage third-party processors to operate bolaturbo. Our payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet gateways, and mobile banking, local payment, online payment, e-wallet banks) receive your payment information to complete deposits and withdrawals. These processors operate under their own privacy policies and are responsible for protecting data they hold.
We engage fraud-detection and identity-verification partners. These partners receive your identity data and device information to confirm your eligibility and detect fraudulent access. They do not use your data for other purposes and delete it after the verification check completes.
Our hosting providers store bolaturbo servers and backups. These providers may be located outside your jurisdiction. We ensure they sign data-protection agreements and maintain security standards equivalent to ours. Our servers may sit outside Indonesia; your data is protected by our encryption and access controls regardless of server location.
We do not share your bolaturbo data with advertisers, game studios, or affiliate networks. We do not use your session data to build marketing profiles or sell to data brokers.
Your rights regarding bolaturbo data
You have the right to request access to all data we hold about you. You can download a copy of your identity information, payment history, and session logs from your bolaturbo account dashboard or by contacting our support team.
You have the right to request correction if your personal data is inaccurate. You can update your email address or phone number in your account settings. For identity information, we may require you to re-verify through our KYC process.
You have the right to request deletion of your bolaturbo account and associated data. If you request account closure, we will delete your identity and session data within our standard retention window, except where we are required by law to retain records for tax or fraud-prevention purposes. Your payment history may be retained by our payment processors and banks per their own data-retention policies.
You have the right to lodge a complaint with local data-protection authorities if you believe we have violated your privacy rights. Contact details for relevant authorities in Jakarta, Surabaya, Bandung, and Medan are available through your national data-protection regulator.
Cookies and tracking on bolaturbo
Our bolaturbo platform uses cookies to maintain your login session and remember your preferences. These are functional cookies necessary for the platform to operate. You can disable cookies in your browser, but doing so may prevent you from logging in or using bolaturbo.
We do not use third-party tracking cookies or behavioral advertising. We do not track your activity across other websites. Our analytics tools collect aggregate usage data (how many users visited, which pages were viewed) but do not identify individual users.
Data retention on bolaturbo
We retain your identity data for as long as your bolaturbo account is active. If you close your account, we retain identity information for seven years to comply with anti-money-laundering and fraud-prevention regulations, then delete it.
We retain session data (predictions, results, balance changes) for your account history. You can download this data at any time. If your account is closed, we retain session records for seven years for dispute resolution and regulatory compliance, then delete them.
We retain payment data (transaction records, linked payment methods) for as long as your account is active. If you close your account, we retain payment records for seven years per banking and tax regulations.
Contact us about bolaturbo privacy
If you have questions about our privacy practices, want to access your data, or wish to request account deletion, contact our support team through your bolaturbo account dashboard. We respond to data-access requests within our standard response window, typically within seven business days.
We review this privacy notice periodically and update it to reflect changes in our practice or applicable law. We notify you of material changes by email or through a prominent notice on bolaturbo. Your continued use of the platform after changes take effect constitutes your acceptance of the updated policy.
Our commitment to protecting your bolaturbo data is central to how we operate. We collect only what we need to verify your identity, process your payments, and comply with law. We do not sell your information, we do not track you for marketing, and we delete your data when you close your account — subject to regulatory retention requirements.